Terms of Service

Last update for terms: 7/5/2026 2:42:06 AM
And will apply on: 7/5/2026 2:42:06 AM

Note: The last update added a new sections (13-19) to the Terms of Service, which include provisions for service termination, privacy policy summary, limitation of liability, governing law and jurisdiction, force majeure, severability, and the entire agreement. Please review these sections carefully as they may affect your rights and obligations when using the Members Hub (TeamLog) services.

Members Hub (TeamLog) Terms of Service.

The following terms are used throughout these Terms of Service and carry the meanings defined below:

**Member**: A Discord user who joins your server through the TeamLog service via our automated delivery system.
**Token**: A Discord user account operated through our system and used to add members to your server.
**Warranty**: The guarantee period during which TeamLog will compensate for eligible member loss under the conditions stated in these terms.
**Compensation**: The remedy provided by TeamLog for an eligible claim, which may be in the form of replacement members or a monetary refund, as determined by TeamLog.
**Owner**: The Discord user who owns the server to which members were delivered, as verified by TeamLog at the time of purchase or upon a compensation request.
**Blacklist**: A permanent restriction from using any TeamLog services, including purchasing, using stored balance, requesting compensation, or accessing the platform in any capacity.

1. **Almost** all members own HypeSquad.

2. We are not responsible for compensating anyone who **kicks or bans members or uses server prune**.

3. The bot link is your personal responsibility, and if you **send it to someone, it may be stolen**, and there is no compensation.

4. Be aware that banning any member means you have blocked the IP of our server, and we will no longer be able to add members to your server (**if you unban the member, the IP block will be removed, and you can add members again**).

5. If the number of offline members exceeds 20%, or there are members without avatars, you will be compensated (**if the percentage is less than 20%, there is no compensation**).

6. **The rules may be modified by the Owners at any time.**

1. The warranty is 5 months (auto-reaction is 3 months only) for members who leave the server (**compensation will be in members, and if not possible, the full amount will be refunded**) — (**the departure must be spontaneous and not caused by a person**).

2. **The warranty for new purchases from 2023-08-10 onwards is 2 months.**

3. **Refund**: If the warranty is valid and the code has not expired, and members leave automatically without any intervention, you will be compensated with members. If this fails, the amount will be refunded. / No refunds after the warranty expires or if members leave due to someone's action.

1. Getting members from the website: When you get members from TeamLog, you agree to store some information, namely:
 - (**Email Data**: PayPal/customer)
 - (**User Data**: UserID)
 - (**Bot Adder**: IP/ID/Username/Discriminator)
 - (**Guild Data**: ID/Name/membersCount/onlineCount)
 - (**Other Data**: uniqid/Invoice/purchaseID)
 - (**Invoice Data**: offlineCount/onlineCount)

2. Getting members from Discord: You agree to store:
 - (**User Data**: UserID/ChannelID)
 - (**Guild Data**: ID/Date/membersCount/onlineCount)
 - (**Invoice Data**: offlineCount/onlineCount)

3. ! If you do not want to share this information, do not use tokens or request a refund before using members (**maximum 24 hours**). After this period, if you request deletion of your information, it will be deleted but you will not be compensated. !

4. Be assured that we will not publish or sell this information. Most of your data is encrypted and stored only to provide you with easy access and promotional offers (if you agree).

1. We do not remove members from any server without a request from the owner + ownership verification and required information.
 - (**Permissions**: You may be asked for permissions to confirm member removal and other requirements)
 - (**Refund**: **No refunds** after members are removed)
 - (**ReJoin**: **No re-entry** after exit)
 - (**Warranty**: After members are removed, **the warranty expires automatically**)

2. The purchase period must not exceed one month.

1. Do not share any process information except with people who have the @Storiza Team rank.
 - (**Publishing**: We are not responsible if members enter another server. Members will not be removed and there is no compensation.)

2. Any TeamLog link has a unique, fully random code. If this link is stolen or someone you shared it with uses it, it will not be returned. Members will not be removed for user safety.
 - (**If the code is shared by mistake**: If members have not joined yet, contact an administrator with @Storiza Team rank to change the code. (**If members already joined**, we are **not responsible and there is no compensation**)).

1. If you are the server owner and you **want to know how many tokens were added**, or check counts or more, this is allowed.

- We **do not share information unless permitted by the server owner**.

1. **By opening a PayPal dispute, you allow us to share a large part of your purchase and information with PayPal to determine the outcome.**

2. If you do not receive members, you will not be compensated until the case is closed or lost (**your email will also remain permanently banned** from our service).

3. PayPal is given API recharge information, so your loss rate in disputes is high. **Whether you win or lose, your email will remain banned**.

 - (**Fees**: We request the full recovery of the credited amount. If no balance exists, your balance will be negative and must be paid; other actions may be taken.)
 - (**Leave Members**: We do not leave members if you open a dispute, but **this may be available in some cases**).

1. TeamCoin and members when blacklisted or banned from the service:

2. If you have coins and violate the rules, TeamLog has the right not to compensate you.

 - (**Withdrawal**: Banned/blacklisted users cannot transfer money.)
 - (**Conversion**: Banned/blacklisted users cannot convert TeamCoin into members.)
 - (**Count**: You have the right to know your TeamCoin balance.)

3. Members:
 - (**Ticket**: If you purchased members in a ticket and were banned but haven't used them, you may request the link to use them.)
 - (**Refund Ticket**: You cannot request a refund if you did not use the members. You may only use them at a later time).

1. **If you do not use your balance for more than a year, TeamLog has the right to remove it without compensation. The balance validity is one year.**

2. **If you buy using ProBot credits, you cannot resell using other methods at a lower price than the website, or you will be blocked and lose members.**

1. These tokens have a 1-month warranty (they might last longer, but this is the official warranty).
 - (**Renew**: You may renew the warranty monthly with a 40% discount.)
 - (**Warranty Covers**: If they stop working, we will replace them. If we cannot, you will receive a full refund.

3. The warranty amount will be refunded for unused days.)
 - (**Do not use for**: vouch, rep, etc.)

1. Cases eligible or not eligible for compensation are determined by our team's evaluation.

2. Examples of covered cases:
- Members leave without your intervention
- Members being kicked by a bot during or after joining
- Your server being hacked
- Your server being banned by Discord

3. Examples of cases not covered:
- You delete the server
- Losing ownership and the server is not banned

4. No compensation is provided if the damage to members is caused by you or someone with your knowledge.

5. Compensation is only provided in case of partial or total member loss.

6. Compensation is limited to the number lost only.

7. When you purchase the service, the ownership ID will be saved when the first member joins. The ownership must match when requesting service.

1. We may withdraw the bot from you at any time without reason.
 - (**Refund**: 7,000,000 ProBot credits will be refunded as this is the bot’s value. Any coins in the bot will be converted to credits.)

2. All terms here apply, and violations are determined by the administration.

3. Using any bug is prohibited and must be reported.

4. You may sell the bot for any amount, but you must inform the buyer how to use it and review all terms, especially Condition 12.1.

1. **Voluntary Termination by You**: You may stop using TeamLog services at any time. Stopping use does not entitle you to any refund of unused balance or active warranties.
2. **Termination by TeamLog**: TeamLog reserves the right to suspend or permanently ban any account that violates these terms without prior notice and without any obligation to refund remaining balances.

3. **Permanent Closure of TeamLog**: In the event that TeamLog ceases operations permanently:
 - We will make a reasonable effort to announce the closure at least **30 days in advance** through our official channels.
 - During that notice period, you may request a refund of any unused balance (Check 9.1 (Balance Expiration)).
 - After the closure date, no further compensation, refunds, or support will be available.
 - All stored data will be securely deleted within a reasonable period following closure, in accordance with applicable laws.

4. **No Guarantee of Perpetual Service**: TeamLog does not guarantee that the service will be available indefinitely. Use of the service is at your own risk with respect to future availability.

1. **Data We Collect**: As described in Section 3 (Storage), TeamLog collects minimal data necessary to deliver and verify the service, including Discord user IDs, server information, and payment identifiers.

2. **Data Usage**: Your data is used solely for:
 - Delivering the service you purchased.
 - Verifying warranty and compensation claims.
 - Fraud prevention and dispute resolution (e.g., PayPal disputes per Section 7).
 - Providing you with promotional offers.

3. **Data Sharing**: We do not sell or publicly disclose your data. Data may be shared with third parties (e.g., PayPal) only when legally required or when necessary to resolve a dispute you have initiated.
4. **Data Security**: Most of your stored data is encrypted. However, no method of electronic storage is 100% secure, and TeamLog cannot guarantee absolute security.
5. **Data Deletion**: You may request deletion of your data at any time. Deletion will be processed promptly; however, compensation and warranty rights will be forfeited upon deletion, as described in Section 3.
6. **Retention Period**: Data is retained for as long as your account is active or as required for dispute resolution. Inactive account data may be removed after one year of inactivity.

1. TeamLog's total liability to you for any claim arising out of or related to these terms or the use of our service shall not exceed the **amount you paid for the specific purchase** giving rise to the claim.

2. TeamLog is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
 - Loss of profits or revenue.
 - Loss of data beyond what is described in these terms.
 - Damage to your Discord server's reputation or standing.
 - Actions taken by Discord Inc. against your server or account.

3. TeamLog is not responsible for any losses resulting from:
 - Your failure to comply with Discord's Terms of Service.
 - Actions of third parties, including server hacks, bot abuse, or unauthorized use of your bot link.
 - Member loss caused by your own actions or the actions of your staff.

1. These Terms of Service shall be governed by and construed in accordance with generally accepted principles of international internet commerce law, as TeamLog operates as an online service accessible globally.

2. Any disputes arising from these terms or your use of TeamLog services shall first be attempted to be resolved through direct communication with our support team.

3. If a dispute cannot be resolved informally, both parties agree to pursue resolution through binding arbitration or the appropriate online dispute resolution mechanism, rather than litigation, to the extent permitted by applicable law.

4. we are not obligated to agree with the laws or regulations issued by your country.

1. TeamLog shall not be held liable for any failure or delay in performing its obligations under these terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to:
 - Acts of God, natural disasters, or pandemics.
 - Actions, outages, or policy changes by Discord Inc. or other third-party platforms.
 - Internet or infrastructure failures.
 - Government actions, sanctions, or legal orders.
 - Cyberattacks, DDoS attacks, or other malicious acts by third parties.

2. In such events, TeamLog will make reasonable efforts to notify affected users and resume service as soon as practicable.
3. If a force majeure event continues for more than **30 days**, affected users may request a refund of the unused portion of their purchase.

1. If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court or competent authority, an attempt may be made to modify that provision to the minimum extent necessary to make it enforceable or to sever it from these Terms (this may not apply).

2. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

1. These Terms of Service, together with any additional terms referenced herein (such as specific service terms for Resellers, Voice Members, or Comprehensive Protection Plus), constitute the **entire agreement** between you and TeamLog regarding the use of our services.

2. These terms supersede all prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral, relating to the subject matter hereof.

3. No waiver by TeamLog of any breach of these terms shall be considered a waiver of any subsequent breach. Failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

4. Any amendments to these terms will be communicated through our official channels and will take effect on the date specified in the update notice.

Thanks for using **TeamLog service**.